Ep.82/ Maximize Your Revenue in 2024 with Belinda Rosenblum
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Meet Belinda Rosenblum, CPA and Profit Strategist of OWN YOUR MONEY helps you plan out your financial year, maximize your revenue without adding more hours, set your profit and revenue goals and helps you avoid common mistakes when financial planning. After all - taking control of your finances helps you take control of your life!
You will learn:
How to maximize your revenue what you are already doing
The importance of planning out your year
How much to pay yourself
When is the right time to bring on additional support
Plus Voiceover actor Christy Harst shares an embarrassing story from her workplace… which is way different when you’re a voiceover actor! … get ready to ROFL.
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Meet Belinda Rosenblum, CPA and Profit Strategist of OWN YOUR MONEY helps you plan out your financial year, maximize your revenue without adding more hours, set your profit and revenue goals and helps you avoid common mistakes when financial planning. After all - taking control of your finances helps you take control of your life!
Plus Voiceover actor Christy Hart shares an embarrassing story and says it in a great voice!
In this episode you will learn:
How to maximize your revenue what you are already doing
The importance of planning out your year
How much to pay yourself
When is the right time to bring on additional support
Quotes from our guest:
“The rule of thumb is to aim for more like 35 to 50 percent of revenue as your profit.”
“To maximize revenue, really make sure that you are taking care of the things that you value and that matter to you, because to the extent that you're not, you are going to self sabotage your growth efforts because you would never want to jeopardize these things that you really care about.”
“Look at how you can increase the lifetime value and increase what somebody is paying you currently.”
Follow host Kim Rittberg on Instagram
Subscribe to Kim's YouTube Channel to Make Better Videos that Convert
FREE DOWNLOAD: 10 Tips to Take Your Videos from Mediocre to Magnetic to Grow Your Revenue click here
Follow host Kim Rittberg on Instagram & Subscribe to Kim's YouTube Channel to Make Better Videos that Convert
BELINDA LINKS:
Belinda Rosenblum’s Own Your Money Pay Yourself Calculator: https://ownyourmoney.isrefer.com/go/lmcalculator/kimrittberg/
Cash Flow CEO: https://ownyourmoney.isrefer.com/go/cfceoapply/kimrittberg/
Self-Worth To Net Worth Book: https://ownyourmoney.isrefer.com/go/book/kimrittberg/
Kim (00:02):
How do you maximize your revenue? How do you make more money without trying to consistently bring in more customers, do more selling? How do you map out your year financially? So you're having your best year yet without being super stressed out. Belinda Rosenblum of Own Your Money is here and it's going to be such a fun episode.
(00:20):
Welcome to The Exit interview with Kim Rittberg. Do you work for yourself and want to supercharge your business while still having fun? Well, this is your go-to podcast part MBA Part Cheer Squad. Every week I'll be joined by top business owners who share the secrets to their success. After I found myself working during childbirth true story, I quit my executive media job to bet on myself fighting the fear and imposter syndrome to eventually earn six awards, an in-demand speaking career and features in Fast Company and Business Insider. Now I'm here to celebrate all you rock stars betting on yourself, and I want to help you win Tune in every Wednesday to hear from remarkable founders and don't miss our Solo Friday episodes, a treasure trove of video and podcasting mini masterclasses with me. Exit the Grind, enter success on your own terms. Don't forget to subscribe today and grab my free video tips at my website, kimrittberg.com.
(01:21):
Happy new year. So we all do resolutions well, okay, I speak for myself, I do resolutions and if part of your New Year's resolution is to have more of an impact in your business with video or social media, make sure to grab my free 10 tips to make better video in less time. And I have my signature Video Bootcamp course launching at the end of January. Hundreds of people across the country have taken it and loved it. It takes you from posting content with no results or maybe you're not showing up on camera and it takes you to a completely showing up on camera with confidence. Maybe you're looking to get more speaking opportunities or more press opportunities. This course is an essential foundation for that. It helps you get in front of the camera with a strategy. I give you scripts, I give you downloads, tools and templates so that you can build your business with video and social media. Here is what some recent graduates had to say.
Alice (02:10):
Absolutely amazing. Kim is an expert, but most importantly, she's going to give you the feedback that you need to customize and tailor it to your business. The course was in digestible chunks, things that I could do on my own time, and then we came together as a group to brainstorm, to share ideas, to encourage each other on social media and tag one another.
Kat (02:37):
I just finished video bootcamp class with Kim Rittberg and I couldn't be more excited that I actually took this class. It was so worth it.
Kim (02:46):
You can get more info on video bootcamp at the link in my show notes or go to kimrittberg.com/courses and coaching. Today we are talking about maximizing your revenue and planning out your financial year. I'm really excited to introduce you to Belinda. I have actually worked with her. She's been helping me get myself and my business into shape. I'm a big advocate for bringing on experts who are good at things that you are not. That's not a strong suit of mine. Marketing is my strong suit. Video is my strong Suit podcast on my strong suit messaging, not financial planning. So Belinda Rosenblum is CPA and profit strategist of Own Your Money. She helps female entrepreneurs escape reactive bank balance decision-making and instead manage and plan their business money. They take control of their profits and scale past the income ceiling holding them back inside her signature Cashflow, CEO accelerator program.
(03:36):
She helps female coaches scale beyond six figures and finally enjoy the freedom they started their business for in the first place, especially so they don't have to keep choosing work over family time. She believes it's time women feel worthy and safe with money and consistently take home the money they want each month. She's also the co-author of self-worth to net worth, 12 keys to Creating Wealth Inside and Out. And she became a self-made millionaire at 33. Love that. And she has helped her clients and students make or save well over $5 million. Yay. Good to have you here, Belinda.
Belinda (04:06):
Thank you so much. This is so fun that we get to do this together, Kim.
Kim (04:09):
And for those of you listening don't see it, we are both wearing pink. She is wearing magenta and I'm wearing a dusty pink. We're sort of in sync today. I want to jump in about profit plans. First of all, can you tell me why people don't create the profit plans or forecasting or even setting real goals? Why do you think A, why is it so important, but B, why are people not doing that?
Belinda (04:31):
So I feel like there's a couple of elements to it. I think that there's a lot of fear around looking at the real numbers. If I look at it, well first, if I set a real goal, then I'll want to make it. And if I don't make it, I'm going to be disappointed in myself. And then it's going to somehow validate that I'm not good at business, that I shouldn't keep doing this. They create a lot of meaning to setting the goal. So I think that that's a big part of it. I think that there's another piece too of a people don't really want to look, but I think that it's looking at the revenue side and is also looking at the expenses and they think, oh, I have a bookkeeper. That's enough because they don't really want to dig in. And I think it's interesting, you touched on something really briefly at the front intro is even it's not your unique genius, and I think because it's not the genius of so many people, they don't want to look and they don't want to feel stupid in this area.
(05:23):
Sometimes there's even the fourth grade math teacher that's still playing in their head, you're not good at math or you can't do this. And so why would somebody want to do something that they feel inept at? You know what I mean? They're trying to find more ways to feel smart not to feel less than. And so I think because people never learned it, they don't really know it. And it's like your expertise, but you don't necessarily know how to run the business and how to understand the money side. And because you never learned it, and oftentimes, and this kind of makes it a little bit worse that we hire who we think are business coaches, but they actually serve more as marketing and visibility coaches. And there's absolutely a need for that. But what it does is it tells us, see, I hired a business coach and I still can't get good at business.
(06:12):
And so we use all these different things to hold us back because we figure, well, I just don't want to look too closely. Then if I look too closely, then I'm going to feel bad about it. I'm going to feel disappointed. It's going to validate that I'm not good at this and we don't want that, right? And so the flip side of it though, and to your other question of why it's so important is that we're literally trying to run our businesses with a blindfold on it's we don't really know what we want to achieve, and so we don't really know how to get there because we don't even really know where we're going. And it's taking this step back and being like, wait a second, I'm going to put on my big girl pants and be like, okay, I'm not running this baby business. If you are here and you are committed to going all in on the business, understanding money and how to do even just some basic profit planning is a must have skill for you as the ceo.
Kim (07:10):
It's funny what you were saying about people not feeling good at it. I think that everyone has that area that they avoid. So for my clients, obviously for video and marketing, people are like, I'm just not good on camera. I'm like, I disagree with that, but I'm also, even if you do feel that way, you can't really avoid it using video or just having video or social media in your business. You can't really avoid it. You're actually stifling yourself and your success. So I like your point of it's important to, and I think especially in the corporate world, there's that hierarchy and raises and promotions. You kind of know what your money is set at, what you want in year five at your career, at your company. You know what you want at year nine, you know what your peers are earning when you're on your own business, there's no bar and you have to create that yourself. So you have to be aware of it and be tracking it better. And I think to your point is there's not that yardstick. You have to decide for yourself. Do you have a rule of thumb in terms of revenue and profit that people should aim for? How do you guide your clients on that?
Belinda (08:11):
Okay, revenue is a start, but revenue doesn't actually pay the bill. There's a great book by Mike, it's called Profit First. The concept there essentially is that you want to be looking at the revenue as a hundred percent, that's all the money that's coming in, and then you get to allocate that revenue and to make sure that you're setting some money aside for profit. I try and do an amended profit first because I find for a lot of small businesses, particularly in that 50 to 250 k annual revenue, which is kind of my sweet spot, particularly for the Cashflow Co program, that they end up getting really frustrated because Profit First assumes that you have a 70% profit margin. It assumes that you have revenue less. 30% of your revenue is expenses.
Kim (08:57):
If
Belinda (08:57):
You're listening to the podcast, Kim's eyes are literally popping out of her head right now, but that's the assumption. And so people do it and then they feel really again inept. They're like, what am I doing wrong? And I think part of why I'm so it affects me so deeply that I want to see people get this down is that in my second year of business, I grossed $155,000, which you would've thought, I literally thought I was like the bomb.com, great. I'm finally making money second year in business, amazing. And I wasn't figuring it all the way down to profit, and so I get the p and l from my bookkeeper and did I tell you how much profit I made on $155,000,
Kim (09:37):
Like $20,000
Belinda (09:39):
Two, $2,348? We can laugh about it now. I have felt plenty of shame around that story that I didn't tell for a long time, but the reality is that I believe too, just focus on revenue. It's okay, spend what you have to spend. And then the next year I was like, this system is broken. Two years ago I made zero and I took home zero. Now I'm bringing in 155,000 and I'm taking two. This math isn't math even not girl math. And so I took a step back and I was like, okay, what needs to change? I need to own not just the revenue creation but the profit creation for the business. So then the next year we got to $256,000 and almost a hundred thousand dollars in profit. I started really leveraging my team differently, creating more operational effectiveness in the process. And honestly, the most important thing was I actually created a profit plan and I committed to paying myself consistently, and that was the shift that really made the difference. So I think it's probably a better rule of thumb to not expect yourself to bring in 70% profit, but to aim for more like 35 to 50% of revenue, less business expenses equals accounting profit, and then dividing that up strategically between what needs to be set aside for taxes, what can you pay yourself and what can you either use as building some reserve or starting to pay off debt or something like that for your business
Kim (11:09):
And the 35 to 50% profit in the beginning years, let's say I taken a hundred thousand dollars, we're aiming for between 35,000 and $50,000 of profit that before or after taxes. Are we assuming that the a hundred K came down from two x for taxes or we're just looking at the 35 to 50,000 as profit?
Belinda (11:28):
Yeah, so I call it accounting profit. The way it actually works from a bookkeeping standpoint, from a QuickBooks standpoint is that you have your revenue less your business expenses equals your accounting profit, and then the accounting profit gets divided up between your owner's compensation, your taxes, and setting some money aside for a reserve for instance. And that's why it makes sense to be tracking this stuff honestly, right? To have a money system in place and to have a profit plan so that you can even go to your accountant and say, Hey, this is what I'm looking at for each quarter for the year, but also for each quarter so that your accountant can have better information to help you set aside money for estimated taxes. And I know that we think profit first in the business. I think life first, I want you to be designing your business around the life that you want, not trying to squeeze your life in the margins of your business.
(12:24):
And when you can actually have that plan, then you can say, okay, I'm going to be launching this in February. What do I need to be doing now? How do I make sure that I've scheduled in my own vacations and I'm not trying to take a vacation a week before launch and then freaking out on my vacation because I can't show up for my launch or my efforts? So it really helps you to have the harmony of both. I don't love the term work-life balance, but it really lets you have the harmony of both to recognize, hey, it is important that you make sure that the business is supporting the life that you want.
Kim (13:01):
Sure. I would love to know, and by the way to everybody here, I hate words like Schedule C and taxes and everything. I have goosebumps. I'm like, I hate this. Stop talking about this. I hate this, but Belinda makes it easier and I'm actually okay at math. I'm not even girl math. I'm okay at math when it comes to complicated spreadsheets. Then I'm like, oh, throw it in the garbage immediately. But I am a big fan of looking at my calendar and being like, oh, I want to work a lot less in the summer. What does that mean for me? I'm good to grind in the spring and grind in the fall. I don't care. And then I take off two weeks in the winter and then in the summer I really, really scale down. That's the life I want. I'm not afraid to grind during certain months, but then I really need to figure out what does that mean?
(13:37):
How many projects does that mean? How many launches does that mean? And I think to your point about planning out your life, planning out your money, to me that I face that, I wouldn't say fear around money, but that icky annoyingness around money because I think it helps my overall goals which have a sustainable business that allows me time with my family. And someone recently was like, you seem really happy. I'm like, yeah, my business is good and I'm picking my kids up at school and we have a vacation coming like, yeah, it's good. But okay. My next question for you, I love this is one of the things why I started working with Belinda actually, so I would love for you to share this on the podcast, is to achieve higher revenue goals, where should people start? So I want to talk about maximizing revenue. So to maximize the revenue on what you're already doing, what do you recommend business owners do?
Belinda (14:27):
Okay, I love this. So I feel like a part of it is really looking at three main factors. The first one is increasing the price, and a lot of people come to me and they know that they're undercharging and some indicators are like, are you under market? Are you starting to resent your clients? Are you at capacity? And even have a wait list, and yet you still know you're undercharging, right? There are some indicators that are about to knock you over the head to be like you have to raise your rates. And so look at how can you increase the lifetime value, increase what somebody is paying you currently. So that can either be raising the price on a particular program that can be giving them a way to pay you more after they finish your main program. I was just speaking with a colleague the other day and she had a really intense, amazing six month program and all these people want to keep working with her and she's like, so I threw in a once a month call for them included in the program, and I was like, well, what if you actually create a continuity program for them where they're paying you on an ongoing basis for the support that you're giving them?
(15:41):
We basically mapped it out and it was easily a $50,000 revenue stream for her and she was just like, oh, that makes so much sense.
Kim (15:50):
How does a continuity plan end up being $50,000 monthly for six months, 12 months? What does that look like? How many people
Belinda (15:56):
Short level? Let's say that it was $500 a month and it was 10 people and if they pay you for a year, they're saving two months. Or if they pay you over time, then it would be $500 a month for 10 people. So that's $5,000 a month and then it'd actually be 60 K over a year if they pay you on a payment plan. And I think sometimes too, people think a continuity plan has to be a $47 or a $97 offer, but not in my world, particularly if you have a higher ticket offering that they're coming off of, it would actually seem really weird to them if they're coming off of anything from a 1500 to a $10,000 program and then you're offering them something for a hundred dollars a month, it's like, wait a second, where's all that value that I thought I was signing up for?
(16:45):
So really this first step is about increasing the amount that people are paying. So increasing their lifetime value and increasing your rates is usually a really good place to look and notice and we can kind of talk through, if you're watching this, screenshot it tag us on Instagram, feel free to dmm me and just be like, I need to raise my rates on this thing and we just need to do it. So much of the time people put it on their someday list as if someday is the day of the week. It's never going to come until you decide this is what I'm raising my rates for. And it's really a great opportunity as you're in this beginning of the new year to use this as your chance to say, these are going to be my 2024 rates. If you want to lock in 2023, you can pay for six months in advance.
(17:26):
You can sign a contract with me now you can do something like that. So that's the first one, and that honestly is such low hanging fruit usually for people, but they have to get over their own fears and just do it. And I get the fears. I absolutely do. We could do a whole podcast just on pricing and raising rates. We won't right now. The reality is that usually the fears are in our head. I had another client that was really, she was in the Cashflow co program, was one of the big things that she wanted to do, and by the end of the first month she was like, I am just going to do it. I kind of light a fire under people's butts to go do the thing. And I gave her a script and she did it. One client out of 17 made a bit of a fuss and that was it, and then she ended up staying but downgraded her program.
(18:06):
The other 16 people all took the rate increase and we're like, totally makes sense. We've had this rate for a long time. We kind of knew it was coming. And so it's just like that's the first one. Then another one is to increase the frequency of people paying you. So that's where something like a continuity program can come in or just giving people after they do something, giving them another opportunity so that they can be paying you not just once, but paying you over time. So that's kind of giving them a chance to increase the frequency and honestly, creating recurring income is something that I really appreciate because I feel like that gives some of the stability that we're looking for in our businesses that we don't have. And then finally is the one that people often think of, which is increasing the number of people buying.
(18:49):
So increasing the volume. Usually though that's all people think about and they think like, oh, we just need more people. And it's like, actually, before you even do that, let's make sure you have the right offers and that they're priced and then we can be increasing it. And I think too, a lot of times people think I just need to build my list. I think that's another mistake. I hear that people put money on the back burner, they think, oh, I just need more people that need to know about me. I just need to build my list. It's like, well wait a second. If we don't have the right offers and if we are afraid of the growth, then more list doesn't actually help because we might not even be attracting the right people for the offers that we want to sell. So those are the three main ways though to really start to look, those are the easy levers that you can be pulling in your business to be maximizing revenue and really making sure that you are taking care of the things that you value and that matter to you because to the extent that you're not, you are going to self-sabotage your growth efforts because you would never want to jeopardize these things that you really care about and it's a little bit like new level, new devil.
(19:54):
You can be fine where you are, but when you think about growing, you might freak out. So this could maybe be a little bit of that, take a step back and just think, wait a second, if I grow to the level that I'm starting to set goals for, what am I afraid is going to happen? So I just want everyone to stop per minute and think about, yes, there's all the tactical you need to create a plan and there's some strategy, but is there any first original fear in your heart you find? And it's not just mindset, it's the stuff that really holds us back or our emotions
Kim (20:23):
And do you find this or is this just my personal things that I deal with? And I wonder if other people that have the same thing. When you were talking about increasing value and frequency, I feel like I've so many great students and I feel weird selling someone on a program after I just sold them on a program, even though they now working with me, they know they need the support, they know they need the continuity, and I feel it gets maybe ickiness around another sale. Do you find that some of your clients, when you're pushing through, how do you maximize revenue offering a continuity program? Do you find there's some of the struggle with, oh, well this means selling someone again or is that not something?
Belinda (21:01):
So I think the context behind that is almost like selling is a bad thing and I hold more of a context of selling a serving selling as an invitation to have them solve a problem and end their suffering that I can help them with. So I'm the solution to ending their suffering. And so if we instead don't think about it selling as a bad thing, but we see it as an invitation to be able to help them with the next thing that's going to be the problem, then it starts to be like, wait a second, we're doing them a disservice by not then helping them with the next step and then they have to go out into the wind and the vast world out there and find another expert, but really you could be the one that can help them with that next step. And this is important for you to feel and recognize, but also for you to communicate to them that they did have success in this program solving this problem, and now it's opening up the next thing that they're ready for. So it becomes an invitation for them to go to that next level and to get guidance so that they can shorten their learning curve and get there faster and easier and not to feel like they need this because they didn't succeed in the first thing, but the reverse that says they get to participate in this because of the success that they realized in the first program that they did with you.
Kim (22:28):
I love that reframe and that sensibility, one of those people, I deeply believe I'm serving people truly. I have so many clients, their testimonial videos are like, I love this amazing, I'm getting clients. I have so much engagement, I feel so confident. I have a strategy. It's working for my business, so I know that I'm serving. I do think there is this, we all have those underlying negative associations with certain things, and I've definitely been working through the, I'm not selling, I'm serving because I do believe I'm serving, but I have to confront every single time it comes up. And I'm like, no, actually I'm helping them be continuous because it's hard to be consistent without accountability. I do think even if you have all the knowledge without the accountability, it is hard to stay consistent, especially with video and social media and growing yourself as a thought leader online. I do think you need that accountability, but I think it's important to confront, to your point earlier about the things that are going on in our head unrelated to the skills and talents we have, but pushing forward, what's the real thing holding me back? Why is that not true? How do I work around that? And sometimes it's like I'm like, give me the script. I'll read the script, I'll force myself to believe it, and now it's true.
Belinda (23:32):
Yeah, well, sometimes we can recognize like, wait a second, this has had a benefit for me to hold onto this in the past it's kept me a little bit safer. I haven't really had to take risks, but to also recognize, wait a second, but it's had a cost. It's not actually helping me achieve the business that I want, have the life that I want be with my family the way I want.
Kim (23:50):
Talk to me, my last question is about delegating. I think a lot of people know they need helpers, a bookkeeper, an assistant, a video helper, whatever as they're growing their business to delegate out the things that either will help 'em grow faster or they're not good at. How do you confront when you have the clients who want to be doing that, but don't necessarily say, okay, I don't have the money yet. I'll spend it when the money is there.
Belinda (24:11):
Oh my God, this is an amazing question, Kim, because just got this the other day because what's happening is that first off, we need to figure out how much is it actually going to cost me just work through this with one of our cashflow co students? And she was like, I really wish that I could afford some help. And I'm like, well, first off, who's the person that you need? How much will they really be? And we figured out it's probably a virtual assistant take off some admin for her, maybe five hours a week would even be a big help, maybe $20. And that's on the higher end for a basic admin support. She could even go overseas and she could do it for six to $10 an hour if she wanted to, right? But let's just say us person $20 an hour, five hours a week, a hundred bucks a week, and then you take that for a month, that's $400 a month.
(24:57):
And I was like, what could you do? And how much more money could you make in 20 hours? And the reality honestly is that it might be taking you more than 20 hours, not your genius, and they can just do it faster because it's what they're used to. And then all of a sudden when you look at it and you're like, okay, wait, it's $400. How can I make $400 feel like a bargain? Because now you're creating $2,000 of extra income from it. Then you do have to make sure that when you're freeing up the time you're doing some revenue generating activities. Again, I feel like a bit of broken record, but when you do your profit plan and you're figuring out what are your average expenses per month and you map out the year, then I want to see you plug in additional staffing.
(25:41):
The way that I have people do a plan is figuring out revenue, figure out by revenue stream, look at your expenses, figure out what your monthly nut is like, what's average per month, and then think about, okay, I want to have somebody hired by April. So then plug that into your profit plan and then look at the net and say, okay, can I still pay myself what I want? Can I still set aside money for taxes? How do I make the numbers work for me instead of resigning ourselves to, I guess I can't make it happen. Figure out how much it's actually going to cost and then let's just plug it in, right? With an offset of how much more revenue is it going to help you to make? And most of the time, because honestly having a support system is a really important part of upleveling to become this cashflow, CEO, because I feel like if you can completely achieve your dreams on your own, your dreams probably aren't big enough. So it's looking at who are the people that you need on your team to support your vision and let's put them in and make them happen.
Kim (26:36):
I love that Belinda, people have learned so much. How can they connect with you? This is such a great chat. Let everyone know I'm going to link out all of Belinda's things in the show notes, but Belinda, if you want to let people know how they can connect with you.
Belinda (26:49):
Awesome. Thank you, Kim. This is so fast and so fun. So my platform of choice is Instagram, so I am at own your money there. And one of the best resources, I forgot to even mention this earlier when we were talking about creating your profit plan, is that you don't have to just make up numbers. So many people feel like they're just picking these arbitrary revenue numbers for goals. We have something called the pay yourself calculator that actually has you fill in, how much do I want to get paid and what do I need my revenue goals to be so that I get paid what I want and I can set aside money for taxes and I can do the reserves and I can make all of the math work. We've done it for you, and we even show you on that tool, what are you doing currently? What's the minimum that you want to make happen, and how do you double your revenue? How do you double your own personal pay without having to double revenue? So we've done all the math for you. I highly recommend you go and check that out because the payer self calculators going to kind of give you that straightforward way of feeling like, okay, great. Now I have real data-driven goals instead of just these arbitrary numbers that you don't feel very attached to.
Kim (27:55):
Awesome. Alright, so that's all linked out to pay yourself calculator on your money. Belinda, thank you so much. This has been awesome.
Belinda (28:01):
Thank you. Kim.
Kim (28:03):
Voiceover actor, Christy Harst took the leap from a nine to five job in marketing and PR to start her own voiceover business. She is now a working voiceover actor and a public speaker, and she shares a really funny story that you're not going to expect.
Christy (28:18):
Hi, my name is Christy Harst and I'm a voiceover actor, and here's my embarrassing story. I do a lot of e-learning, and so if you're familiar with e-learning at the end, if you have a quiz, you had to take multiple choice questions on a e-learning quiz at work at the end, there's often a voice come. My voice would say, congratulations, you've passed the course. And then there's also another prompt where it was like, yeah, no, sorry you didn't pass the course assessment today. And it just so happened that when I was recording, I was having some fun and I did the traditional, I read the script, which was, sorry you didn't pass the course assessment. Please return to the beginning and take the course again. Well, I did that right? But then I was just having fun and I was like, sorry, you're a big fat loser. You didn't pay attention. You're pretty dumb. You didn't get it. You need to take the course over again because you suck. I was just having fun, right? Well, it kind of didn't get deleted, and it kind of got sent to the client, which is a major, major, major, big time client. If I said the name, you'd all know it. Good thing they had a sense of humor and I still had a job afterwards.
Kim (29:35):
You can connect with Kristy at Kristy Hearst, C-H-R-I-S-T-Y-H-A-R-S-T-V-O Christy Harst VO on Instagram, and I'll link out her Instagram, LinkedIn, and YouTube in the show notes.
(29:51):
Thank you for joining us. Don't forget to exit the grind and enter success on your own terms. This is the exit interview with Kim Rittberg. Don't forget to grab my free download, how to Grow Your Business with Amazing video at kimrittberg.com and linked out in the show notes. I love to hear your feedback. Make sure to submit to me what you learned from the show and how you are crushing it on your own terms. Connect with me on Instagram or LinkedIn at Kim Rittberg, R-I-T-T-B-E-R-G. And this show is edited by Jillian Grover and produced by Henry Street Media. I'm your host and executive producer Kim Rittberg.